We are looking to hire a strategic Customer Support Assistant (Remote) to join our innovative team at RSI International in Tennessee.
Growing your career as a Full Time Customer Support Assistant (Remote) is an incredible opportunity to develop indispensable skills.
If you are strong in attention to detail, negotiation and have the right experience for the job, then apply for the position of Customer Support Assistant (Remote) at RSI International today!
We are seeking two Customer Support Assistant's to join our team! You will be responsible for helping customers by providing product and service information. Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.
In this position you will work as a member of a team of professionals responsible for providing benefits and financial products to help clients protect their homes, cars, lives and retirement incomes. Our team members perform a fundamental role in servicing clients, supporting agents and building strong relationships with the community.
Responsibilities:
Provide information about the products and services
Troubleshoot and resolve event issues and concerns
Provide customer support and handling customer inquiries
Document and update customer records based on interactions
Generating quotes, processing payments & reporting claims
Provide customer support and handling customer inquiries
Develop and maintain a knowledge base of the evolving product and services offerings
Conducting policy reviews and providing details on updates
Providing excellent client service
Relationship building with new and existing clients
Requirements:
Excellent Communication/interpersonal skills Confident, self-starter who works well independently Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Good organizational skills Must have ability to multitask Benefits of working as a Customer Support Assistant (Remote) in Tennessee:
? Excellent benefits
? Rapid Progression
? Attractive packageCompetitive Pay
