Customer Support Assistant

Job Description:

Air Products & Chemicals is seeking a motivated and resourceful Customer Support Assistant to join our team in Denver, Colorado. As an Associate Level position, the ideal candidate will have at least 2 years of experience in a customer support role. This is a part-time position with the opportunity to grow within the company.

Responsibilities:- Providing exceptional customer service to clients via phone, email, and in-person interactions- Handling inquiries, issues, and complaints in a professional and timely manner- Maintaining accurate records of customer interactions and transactions- Collaborating with internal teams to resolve customer issues effectively- Assisting in the development and implementation of customer support processes and procedures- Identifying opportunities for improvement and making recommendations to management

Requirements:- High school diploma or equivalent- 2+ years of experience in a customer support role- Excellent communication and interpersonal skills- Strong problem-solving abilities- Ability to work effectively in a fast-paced environment- Proficiency in Microsoft Office Suite and CRM software- Motivated and resourceful personality traits- Strong innovation and decision-making skills

Benefits:- Parental leave- Medical coverage- Joining Bonus

Working Environment:At Air Products & Chemicals, we offer a dynamic workplace that values teamwork, innovation, and shared success. Our employees are encouraged to collaborate and think outside the box to deliver exceptional service to our customers.

Deadline to Apply: April 22, 2024

Equal Opportunity Statement:Air Products & Chemicals is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees can thrive and contribute to our success.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.