Customer Support Assistant

Republic Services is seeking a part-time Customer Support Assistant to join our team in Charlotte, North Carolina. As an Entry Level position, no specific years of experience are required, but the ideal candidate will possess a year of relevant experience.

Responsibilities:- Provide excellent customer service and support to clients via phone, email, and in person- Assist customers with inquiries, concerns, and requests in a prompt and professional manner- Maintain accurate records of customer interactions and transactions- Collaborate with team members to resolve customer issues and escalations- Stay updated on company products, services, and policies to accurately assist customers

Requirements:- Energetic personality with the ability to adapt to a fast-paced environment- Strong persuasion and negotiation skills to effectively communicate with customers- Excellent verbal and written communication skills- Proficiency in Microsoft Office and customer service software- Ability to multitask and prioritize tasks effectively- Must be able to work a flexible schedule, including evenings and weekends

Benefits:- Relocation allowance for eligible candidates- Paid overtime opportunities- Parental leave for new parents

Working Environment:At Republic Services, we value diversity and inclusivity. We strive to cultivate leaders who foster mentorship and create a supportive work environment for all team members.

Deadline to Apply:May 29, 2024

Equal Opportunity Statement:Republic Services is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.