Job Description:
Target is seeking a motivated and enthusiastic Customer Success Assistant to join our team on a part-time basis. This position is a remote work opportunity based in San Francisco, California, USA. The ideal candidate for this entry-level role will possess a high level of adaptability and energy, as well as a strong aptitude for innovation and creativity.
Responsibilities:- Provide exceptional customer service and support to clients via phone, email, and chat- Assist in resolving customer inquiries and issues in a timely and efficient manner- Collaborate with team members to ensure a seamless customer experience- Utilize various software tools and systems to track customer interactions and resolve issues- Identify opportunities for process improvement and implement solutions to enhance customer satisfaction- Assist in generating reports and analyzing customer data to identify trends and patterns
Requirements:- No prior experience required, but a passion for customer service is a must- Strong communication skills, both verbal and written- Excellent problem-solving abilities and a proactive approach to customer issues- Ability to work independently and as part of a team in a fast-paced environment- High school diploma or equivalent
Benefits:- Disability insurance- Paid sick leave- Profit sharing- Opportunities for unlimited personal and professional growth within the company
Equal Opportunity Statement:At Target, we are committed to creating a diverse and inclusive workplace where all employees feel valued and supported. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply.
Deadline to apply: ********
If you are passionate about delivering exceptional customer service and are ready to embark on a rewarding career in the field of customer success, we encourage you to apply for the Customer Success Assistant position at Target today.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.