We are searching for an energetic Customer Service Specialist to join our stellar team at MyKelly in Sacramento, CA.
Growing your career as a Full Time Customer Service Specialist is a terrific opportunity to develop exceptional skills.
If you are strong in leadership, critical thinking and have the right initiative for the job, then apply for the position of Customer Service Specialist at MyKelly today!
Now Hiring!
Monday-Friday
8AM-5PM
$25.00/HR Customer Service Specialist Maintains product information records, including prices lists and product availability; Communicates with customers via phone, email and face to face; Processes incoming order from customers; Initiates internal work order to fill customer request or, if needed, places order with supplier for direct shipment; Coordinates delivery schedule and instructions with transportation department; Prepares and sends billings to customers Maintains contact with customers to ensure timing collection of outstanding balances; Arranges with customer for return of empty containers after product has been used; Responds to customer inquiries regarding product availability, scheduling, back-orders, pricing, account status, etc; Supports field sales representatives by providing timely customer and product information; Coordinates resolution of customer complaints; Coordinates with inventory manager to maintain warehouse stock levels, including placing orders with suppliers; Reviews invoices from suppliers and enters voucher for payment; Informs management of recurring problems and conditions Performs other tasks and assignments as needed to maintain consistent delivery of quality chemical products Required Qualifications Associate's or bachelor's degree in Business, Communication or related field; 1-2 years related experience in complex manufacturing and distribution environment; Computer proficiency in MS Excel and MS Word, as well as familiarity with general order entry function of ERP systems; Competency in mathematical concepts and computations (i.e. multiplication and division, addition and subtraction, percentages, fractions, ratios, metric conversions, etc.); Speak, write and understand English fluently; Ability to solve practical problems and deal with changing conditions; Organization and planning skills; #CB #p1
8948464
Benefits of working as a Customer Service Specialist in Sacramento, CA:
? Learning opportunities
? Advancement opportunities
? Advantageous package
