Customer Service Specialist

Job Description:

Pacific Life is seeking a part-time Customer Service Specialist to join our team in Seattle, Washington. As an Associate Level position, the ideal candidate will have a minimum of 2 years of experience in customer service.

Responsibilities:- Provide exceptional customer service to clients through various channels including phone, email, and in person interactions- Resolve customer inquiries and issues in a timely and professional manner- Maintain accurate records of customer interactions and transactions- Collaborate with other team members to ensure a seamless customer experience- Identify opportunities for improvement in customer service processes and provide suggestions for enhancements- Stay up to date on product knowledge and company policies to provide accurate information to customers- Contribute to a positive and innovative working environment by actively participating in team meetings and discussions

Requirements:- Confident and passionate personality traits- Strong teamwork and creativity skills- Excellent communication and interpersonal abilities- Proven track record of providing exceptional customer service- Ability to work independently and prioritize tasks effectively- Proficiency in Microsoft Office and customer service software- High school diploma or equivalent required, Associate's or Bachelor's degree preferred

Benefits:- Travel and spending expenses reimbursement- Gym membership- Parental leave

Working Environment:At Pacific Life, we value curiosity and questioning to fuel innovation and growth. Our team members are encouraged to explore new ideas and contribute to the overall success of the company.

Deadline to Apply:May 29, 2024

Equal Opportunity Statement:Pacific Life is an equal opportunity employer and welcomes all qualified individuals to apply for our open positions. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.