Customer Service Specialist

Job Description:

We are seeking a dedicated and experienced Customer Service Specialist to join our team at Jarden in San Francisco, California. This part-time position at the Associate Level requires a minimum of 4 years of experience in customer service. As a Customer Service Specialist, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities:- Respond promptly to customer inquiries via phone, email, and chat- Resolve customer complaints and issues in a professional and timely manner- Maintain a high level of product knowledge to assist customers effectively- Process customer orders and returns accurately and efficiently- Collaborate with internal teams to ensure customer satisfaction- Provide feedback to management on customer trends and issues- Consistently meet or exceed customer service metrics and goals

Requirements:- 4+ years of experience in customer service- Driven and hardworking personality traits- Strong critical thinking and problem-solving skills- Ability to effectively manage customer relationships- Excellent communication and interpersonal skills- Experience with CRM software and Microsoft Office suite- High school diploma or equivalent required; Bachelor's degree preferred

Benefits:- Paid Time Off (PTO)- Disability insurance- Vision insurance

Working Environment:At Jarden, we value and support our employees in their personal and professional development. We provide a positive and inclusive working environment where you can thrive and grow in your career.

Deadline to Apply:Please submit your application by June 10, 2024.

Equal Opportunity Statement:Jarden is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workforce where everyone is treated with respect and dignity.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.