We are seeking Customer Service Representatives to join our team at Nexeo. In this role, you will be responsible for answering customer phone calls and emails, providing product assistance, and addressing any related inquiries. You will receive comprehensive training and will have access to scripts to support you in effectively communicating with customers. Responsibilities • Respond to customer inquiries via phone and email promptly and professionally.
• Provide accurate information about Camp Chef's products and assist with product-related questions.
• Handle customer complaints and resolve issues in a timely and satisfactory manner.
• Process orders, returns, and exchanges according to company policies.
• Utilize provided scripts and training materials to ensure consistent and effective communication with customers.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other team members to improve overall customer satisfaction.
Qualifications • Excellent communication skills.
• Ability to handle customer inquiries efficiently and professionally.
• Willingness to learn about Camp Chef's products and procedures.
• Strong attention to detail.
• Previous customer service experience is preferred but not required.
Pay $16.50 Per Hour
Schedule Option 1: Monday, Tuesday, Thursday, Friday | 7:30am - 5:30pm
Option 2: Monday, Tuesday, Wednesday, Friday | 7:30am - 5:30pm
Nexeo Benefits • Medical, Dental, Vision, Limited Life, Short-Term Disability.
• Refer a Friend Bonus | Other Financial Incentives (Bonuses).
• Weekly Pay | Direct Deposit | Rapid Pay Card.
• Employee of the Month.
• Hassle-Free Job Search: A Nexeo Recruiter is always available to assist you
Questions? Call or Text Our Office Today! 1476 North Main Street
North Logan, Utah 84341
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Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. In addition to federal law requirements, Nexeo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Nexeo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Customer Service Representative | Customer Support Specialist | Client Relations Associate | Customer Care Agent | Customer inquiries handling | Issue resolution | Communication skills | Problem-solving abilities | Technical support | Call center operations | Ticketing systems | Conflict resolution | Customer satisfaction | Complaint management | Data entry | Quality assurance | Training programs | Multilingual support | Remote customer service | Virtual assistance | Customer retention strategies | FAQ management |
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