Customer Service Representative

Job Description:Impossible Foods is seeking a passionate and motivated individual to join our team as a part-time Customer Service Representative in Phoenix, Arizona. As an entry-level position, no prior experience is necessary, making this the perfect opportunity for someone looking to kickstart their career in customer service.

Responsibilities:- Provide top-notch customer service by responding to inquiries and resolving issues via phone, email, and chat- Assist customers with placing orders, tracking shipments, and processing returns- Maintain a high level of product knowledge to effectively answer questions and provide accurate information- Proactively identify opportunities to upsell and cross-sell products to increase customer satisfaction and company revenue- Collaborate with other team members to ensure a seamless customer experience- Utilize time management skills to prioritize tasks and meet performance goals- Demonstrate emotional intelligence by remaining calm and professional in challenging situations

Requirements:- Passionate about delivering exceptional customer service- Motivated to learn and grow within the company- Strong time management skills to handle multiple tasks efficiently- High emotional intelligence to navigate and resolve customer concerns effectively- Excellent communication skills, both written and verbal- Ability to work independently and as part of a team- Proficient in Microsoft Office Suite and CRM software- Must be located in or willing to relocate to Phoenix, Arizona

Benefits:- Training and professional development opportunities to enhance your skills and advance your career- Vision insurance for eye care needs- Life insurance coverage for peace of mind- A positive and inclusive working environment that promotes equality and fairness for all employees

Equal Opportunity Statement:Impossible Foods is an equal opportunity employer and prohibits discrimination against employees and applicants on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. All qualified individuals are encouraged to apply.

Deadline to apply: June 10, 2024

Join our team at Impossible Foods and be a part of the future of food innovation! Apply today to start your journey towards a rewarding career in customer service.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.