Our client, a high-quality wire, cable, and fiber solutions distributor is seeking a Customer Service Representative to join their team. The ideal candidate will have experience with high-volume data entry experience in a fast-paced environment.
Job Title: Customer Service Representative
Location: Phoenix, AZ
Pay Range: $23 – $25/hr
What's the Job? + Manage customer orders timely and accurately
+ Respond to all customer inquiries with urgency and first contact resolution
+ Run back/late order report and collaborate with customers to manage appropriate expectations and proactively resolve problems
+ Administer customer order changes, expedites, tracking, and cancellations
+ Contribute to process efficiency and customer experience continuous improvement efforts
What's Needed? + High School diploma or GED required.
+ Strong verbal, listening, and written communication skills
+ Ability to conduct problem-solving in day-to-day operations
+ Strong attention to detail in a highly dynamic and changing environment
+ Ability to apply critical thinking and analyze information
What's in it for me? + Competitive pay, benefits package, and employee stock purchase plan.
+ Great culture, named One of the Top Places to Work in 2024!
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup® ( NYSE : MAN ), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells -creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year – all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
