Customer Service Representative

Since 1969, Sonics & Materials, Inc., has become a leader in the design, development, and manufacturing of Ultrasonic Technology. We utilize state-of-the-art machinery and design tools to maintain our cutting-edge approach to research and development at our facility in Newtown, CT.
Why Work With Us:
Competitive salary starting at $25+ an hour A generous benefits package including health, life and disability insurance 16 days of paid time off 401K plan with employer match of 25% up to 4% of salary Profit Sharing participation  A state-of-the-art machine shop, custom-built applications lab Small company environment where you can have a significant impact  The Position:
We are looking for a Customer Service Representative with experience in a manufacturing environment. This role will support the sales team and ensure that customer orders are submitted with accuracy and a sense of urgency. You will have administrative responsibilities as well as have customer interaction to make certain the customer experience meets expectations from beginning to end.
About You:
You have at least 2 years in a customer service/administrative role within a manufacturing environment You are proficient in Microsoft Office and are familiar with ERP systems/order entry processes You have excellent communication and interpersonal skills and are professional and courteous with phone and email communication You have strong organizational and time-management skills You can multitask and prioritize effectively and are detail-oriented If you are interested in joining a stable, growth-oriented, and innovative organization where you can make a difference, we want to hear from you! Learn more about us at  .
360 Recruiting Group is the trusted partner to many small to mid-sized businesses throughout New England. As a dedicated partner, we work as an extension of their organization, offering full-service recruiting to hire for  direct and permanent positions with our clients.
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