Customer Service Representative

About Us:
We are a reputable company dedicated to providing exceptional care services for patients, and we're excited to expand our customer support team. Currently, we are seeking talented individuals located in Iowa or Nebraska to join us remotely.
Position Overview:
You will play a vital role in assisting patients with account management and addressing their support needs. Our team values professionalism, empathy, and efficiency in providing top-notch service to our clients.
Key Responsibilities:
Handle a high volume of inbound calls promptly and effectively.
Understand customers' needs and provide appropriate solutions or alternatives by conducting thorough research.
Cultivate lasting relationships with customers, going the extra mile to ensure satisfaction.
Meet personal and team performance targets to contribute to our overall success.
Qualifications:
Minimum of 2 years of previous call center experience is REQUIRED; remote experience is HIGHLY PREFERRED.
Strong interpersonal and communication skills, both verbal and written, are essential.
Ability to effectively multitask in a fast-paced environment.
A customer-centric approach with a focus on delivering exceptional service.
Additional Information:
Various schedules are available, including one weekend workday.
Compensation: $18.75 per hour.
Immediate interviews available; apply today for consideration!
About Our Company:
We are part, The Workforce Experts, which is the professional staffing division of EmployBridge, America's Leading Workforce Specialist. Our recruiters are industry experts who understand the importance of finding the right match between candidates and companies for long-term success.
Equal Opportunity Employer:
We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Join our team and make a meaningful impact while advancing your career. We look forward to welcoming talented individuals who share our dedication to excellence and customer satisfaction. Apply now!
Employment Type: Full-Time
Salary: $ 18.00 Per Hour