Customer Service Represenative

Job summary
Seeking a Customer Service Representative in Phoenix ARProvide inside sales support and manage accounts/orders for customersGoal of total customer satisfaction and meeting sales targets
Job seniority: entry level
Responsibilities
• Build expert knowledge of company's products and services• Research to satisfy customer inquiries• Engage with customers in a friendly and professional manner• Respond to customer inquiries regarding quotes, orders, complaints, etc.• Meet personal/team targets and sell additional products/services• Maintain documentation of issues and resolutions
Requirements
• High school diploma or equivalent• Successful experience in a corporate environment• Strong communication and problem-solving skills• Ability to multitask, manage time, and prioritize• Ability to work individually and as a team member
Key Skills Needed
• Strong communication skills• Active listening• Clear articulation• Problem-solving• Multitasking• Time management• Teamwork