We are looking to hire a competitive Customer Service Rep (Pharm Tech License Required) - Las Vegas to join our productive team at Fagron in Las Vegas, NV.
Growing your career as a Full Time Customer Service Rep (Pharm Tech License Required) - Las Vegas is a terrific opportunity to develop productive skills.
If you are strong in people management, creativity and have the right initiative for the job, then apply for the position of Customer Service Rep (Pharm Tech License Required) - Las Vegas at Fagron today!
About the jobWe are seeking a highly-motivated Customer Service Rep/Registered Pharmacy Technician to join our professional Customer Service team in our Las Vegas location! Must be a Registered Pharmacy Technician in the state of Nevada - certified pharmacy technician preferred but not required.
Hours: M-F 9:00 am - 5:30 pm
Customer Service Responsibilities: Talks with customers by phone and receives orders for office use products and prep calls to transfer new prescriptions to Tampa or Las Vegas pharmacist or responds to customer questions and/or requests for information including billing, order status, delivery status, etc.Answers telephone and directs calls to pharmacists and/or other pharmacy personnel, or takes necessary messagesEmails customer product information requests, product literature, and customer training on myAnazao to appropriate Sales Territory representativeReceives office use orders and prescriptions from pharmacist for processing into pharmacy computer system. Enters information into computer system accurately for pharmacy to fill medicationsReceives and processes prescriptions via fax, mail and online ordering systems.Verifies and/or updates accuracy of patient information; i.e. address, allergies, etc.Ensures security of Protected Health Information as per HIPAA requirementsEnters new prescription orders into the computer system and enters credit card payment for patient pay prescriptions when appropriate. Communicates with customer desired ship type when receiving verbal order if applicableAdjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigationFollows reconciliation and reporting procedures for reporting to local, state and federal governing authorities as required by law by checking PDMP for patient prescriptionsMay serve as a role model for the purposes of training new personnelMaintains a clean, orderly work environmentNote: The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of an employee in this job. Set yourself apartQualified Candidates Will Have: Current Nevada Pharmacy Technician LicenseHigh school diploma or general education degree (GED)At least one year of related experience and/or training, or equivalent combination of education and experiencePossess strong communication skills, be organized, and detail orientedBasic computer skillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manualsAbility to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimalsInterested candidates must be enthusiastic, professional, and self-directed What's on offer?AnazaoHealth offers competitive salaries and a comprehensive benefit package to include 401(k), health insurance coverage for you and your dependents, paid holidays, PTO, and Volunteer Paid Time Off.
Benefits of working as a Customer Service Rep (Pharm Tech License Required) - Las Vegas in Las Vegas, NV:
? Learning opportunities
? Company offers career progression opportunities
? Competitive salary
