Customer Service Officer - Work From Home

Job Description:

As a Customer Service Officer at Bristol Myers Squibb, you will have the opportunity to work remotely from your home in Phoenix, Arizona. This part-time, associate-level position requires a minimum of 2 years of experience in customer service. We are looking for motivated individuals who are able to work independently, possess strong persuasion skills, and are innovative in their approach to problem-solving.

Responsibilities:- Provide top-notch customer service via phone, email, and online chat- Handle customer inquiries, complaints, and feedback in a timely and professional manner- Process orders, returns, and exchanges efficiently- Collaborate with other departments to ensure customer satisfaction- Identify opportunities for improvement and implement innovative solutions- Meet and exceed customer service goals and metrics

Requirements:- 2+ years of customer service experience- Excellent communication and interpersonal skills- Ability to work independently and meet deadlines- Strong persuasion skills and a solution-oriented mindset- Proficiency in Microsoft Office suite and other relevant software- High school diploma or equivalent

Benefits:- Training and professional development opportunities- Free accommodation for remote work- Flexible work schedule with the ability to work from home- Competitive compensation package

Working Environment:At Bristol Myers Squibb, we value creativity and innovation. Our work environment is designed to unleash your creative potential and nurture your innovative ideas. Join a team that celebrates collaboration and embraces change.

Deadline to Apply:June 3, 2024

Equal Opportunity Statement:Bristol Myers Squibb is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.