Customer Service Officer

Job Description:

Amazon.com is seeking a confident and energetic Customer Service Officer to join our team in Fort Worth, Texas. As a Customer Service Officer, you will be responsible for providing excellent customer service to our clients, resolving any issues or concerns they may have in a timely and efficient manner. This is a part-time position at the Associate Level, requiring a minimum of 4 years of experience in a customer service role.

Responsibilities:1. Respond to customer inquiries via phone, email, and live chat in a professional and courteous manner.2. Resolve customer complaints or issues promptly and effectively.3. Provide information about products and services, as well as assistance with placing orders.4. Keep accurate records of customer interactions and transactions.5. Collaborate with other team members to ensure customer satisfaction and retention.6. Continuously improve customer service processes and procedures.

Requirements:1. A minimum of 4 years of experience in a customer service role.2. Strong communication and interpersonal skills.3. Creativity in problem-solving and dealing with customer issues.4. Ability to work well in a team environment.5. Confidence in handling difficult customers and challenging situations.6. Energetic and positive attitude towards work.7. Equal opportunity employer.

Benefits:1. Paid Time Off (PTO) for part-time employees.2. Travel and spending expenses reimbursement.3. Free food provided on-site.4. Opportunity to work in a dynamic and entrepreneurial atmosphere, even within an established organization like Amazon.com.

If you are a customer service professional with a passion for providing excellent service and enjoy working in a fast-paced environment, we encourage you to apply for this position by the deadline of May 23, 2024. Join us at Amazon.com and be a part of our dedicated team committed to customer satisfaction and success.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.