Customer Service/Materials Planning

BORIDE is a world-class manufacturer of abrasives products in Traverse City, Michigan. At BORIDE, customers are our reason for being, employees are our most valuable assets, safety is vital, and everything is accomplished with a process. Our products are sold in more than 50 countries throughout the world. This job is performed at our facility in Traverse City.
BORIDE is an employer of choice that is committed to quality. BORIDE customers are our reason for being, our employees are key to our business success, and everything is done with a process. BORIDE produces products for the mold polishing, core, and floor finishing value streams in our Traverse City facility and delivers exceptional quality to North America and around the world.
A superior candidate for this position builds customer relationships by managing the customer order process from order to shipment, resolving customer service issues quickly and satisfactorily, and providing technical support when customers have questions.