Customer Service Deductions Analyst

Finding a job that fits your lifestyle isn't always easy. That's where Kelly® comes in. We're seeking a Customer Service Deductions Analyst to work at a premier client in Grandview, MO . This is a 3 to 4 month assignment . Sound good? Take a closer look below. We're here to help you find something great that works for you—so you won't miss a moment of what really matters in your life. Pay Rate: $23.50 per hour
Hours: Monday through Friday, 8am to 5pm.
Why you should apply to be a Customer Service Deductions Analyst:
• Competitive pay rate of $23.50 per hour.
• Opportunity to work with a premier client in the industry.
• Thrive in a team-based environment.
• Utilize your excellent oral and written communication skills.
• Enhance your PC skills, including proficiency in Microsoft Suite of products.
• JDE/E1 experience helpful.
What's a typical day as a Customer Service Deductions Analyst? You'll be:
• Collecting inquiries, claims, and returns from customers.
• Investigating issues in case of price discrepancies and working with pricing analysts to confirm pricing for each material and timeframe.
• Investigating issues with refusal, damage, over/under shipments, BOL to invoice discrepancies, and gathering necessary paperwork from shipping for each discrepancy.
• Managing the issuing and following through the approval process for any credit and/or credit/rebills as needed to reconcile customer deductions.
• Providing any backup documentation to customers needed in order for them to pay invoices as billed.
This job might be an outstanding fit if you:
• Are self-motivated and detail-oriented.
• Thrive in a team-based environment.
• Have excellent oral and written communication skills.
• Are proficient in PC skills, including Microsoft Suite of products.
• Have JDE/E1 experience (helpful).
What happens next:
Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Deductions Analyst today!#GRACE
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