Customer Service Associate - Remote Work

Job Description:

Land O'Lakes is seeking a motivated and adaptable Customer Service Associate to join our team in a remote work position based in Washington, D.C., US. This part-time entry-level role requires no prior experience and is perfect for individuals looking to start their career in customer service.

Responsibilities:1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.2. Provide information and assistance to customers regarding products, services, and orders.3. Process customer orders and returns accurately and efficiently.4. Troubleshoot and resolve customer issues and complaints with empathy and a problem-solving mindset.5. Collaborate with other team members to ensure excellent customer service and support.6. Meet and exceed customer service goals and metrics set by the company.7. Maintain detailed and accurate records of customer interactions and transactions.

Requirements:1. Motivated and adaptable individual with a strong work ethic and a desire to learn and grow.2. Excellent communication skills, both verbal and written.3. Strong leadership and problem-solving abilities.4. Ability to work independently and as part of a team in a fast-paced environment.5. Proficient computer skills, including knowledge of Microsoft Office and customer service software.6. High school diploma or equivalent required.

Benefits:- Free accommodation for remote work- Retirement plan- Company-provided equipment for remote work

Working Environment:At Land O'Lakes, we encourage a spirit of exploration and taking calculated risks for growth. Our team values creativity, innovation, and collaboration in providing exceptional customer service to our clients.

Deadline to Apply: May 16, 2024

Equal Opportunity Statement:Land O'Lakes is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.