Customer Service Associate

Job Description:

Verizon is currently seeking a motivated and customer-oriented individual to join our team as a Customer Service Associate in New York City, New York. This part-time position is entry-level and does not require any prior experience.

Responsibilities:- Provide top-notch customer service by assisting customers with inquiries, resolving issues, and processing orders- Build strong relationships with customers to ensure satisfaction and loyalty- Utilize communication skills to effectively convey information to customers and team members- Handle a high volume of incoming calls and emails in a timely and professional manner- Collaborate with cross-functional teams to address customer needs and improve processes- Demonstrate resilience and adaptability in a fast-paced and ever-changing environment

Requirements:- Strong communication skills- Ability to think strategically and problem-solve effectively- Resilient and adaptable personality traits- Willingness to learn and grow in a dynamic workplace- High school diploma or equivalent- Must be able to work part-time hours and potentially some evenings and weekends

Benefits:- Employee discounts on Verizon products and services- Dental insurance- Retirement plan options- Opportunities for professional development and advancement within the company

Working Environment:At Verizon, we value teamwork, foster innovation, and celebrate shared success. Our dynamic workplace offers a collaborative and supportive environment where employees are encouraged to learn, grow, and excel in their roles.

Equal Opportunity Statement:Verizon is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.