Customer Service Agent

The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. This role is available as a part-time position in Ontario, OR! The role starts at $16.00 / hour! The schedule for this position will be Monday, Wednesday, Thursday, Friday 8am - 5pm. (Tuesday & weekends off) Provide a high level of customer service by assisting customers and assessing their rental needs by offering additional products Type up rental contracts at the counter inside the rental terminal Meet and greet customers in a friendly and timely manner Provide directions and general assistance Assist to assess condition of rental upon return Process returns, check-ins Notify Management of any known customer problems Notify Management of any known vehicle problems and any required vehicle maintenance  Perform miscellaneous and backup duties job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Must be at least 18 years old Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 5 years Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future