Lifepoint Health is currently offering an exciting opportunity for a Human Resources Shared Services Specialist (HRSS). As an integral part of our team, you'll be responsible for providing comprehensive HR support to designated LifePoint Hospitals. This role entails assisting both internal colleagues and external partners through various communication channels such as phone, Service Now (Web ticket systems), and email. Our goal is to ensure prompt resolution of all inquiries and requests while upholding the highest standards of professionalism, accuracy, and efficiency.
About Lifepoint Health:
Lifepoint Health is committed to Making Communities Healthier, serving as a leader in community-based care across 29 states. With 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and over 170 additional sites of care, we're dedicated to making a positive impact in communities nationwide. We believe that our success stems from our talented team, and we strive to create an environment where employees can thrive and make a meaningful difference in the lives of others.
Key Responsibilities:
Respond promptly and professionally to all HR service inquiries and requests, ensuring accurate and satisfactory resolutions.
Manage employee onboarding, offboarding, lifecycle transactions, and licensing/certification updates efficiently.
Adhere to standard operating procedures (SOP) when handling tickets submitted via the ticket management system.
Maintain regular and reliable attendance.
Perform any additional duties as assigned.
Additional Information:
This position serves both internal colleagues and external customers.
Access and management of sensitive and/or confidential information are required.
Demonstrate a thorough understanding of healthcare regulatory and compliance standards (e.g., HIPAA) and proficiency in policy and procedure application.
Familiarity with Business Office Standards and Recommended Practices is preferred.
Requirements:
Education: High School Diploma or GED equivalent is required.
Experience: Minimum of 1 year of HR shared service or healthcare HR experience is required.
Benefits:
we prioritize the wellbeing of our employees and offer a comprehensive benefits package, including competitive salary, 401k, generous PTO, Employee illness benefit (EIB), medical, dental, vision coverage, tuition reimbursement, and access to our Employee Assistance Program. We believe that fostering happy, healthy employees leads to passionate engagement with both work and life.
We are committed to equal opportunity and affirmative action and encourage diversity in our candidates for employment, including Minority/Female/Disabled/Protected Veteran candidates.
Employment Type: Full-Time
Salary: $ 75,000.00 Per Year
