We are on the lookout for a resourceful Customer Experience Professional to join our all-star team at Honeywell in Phoenix, AZ.
Growing your career as a Full Time Customer Experience Professional is an incredible opportunity to develop competitive skills.
If you are strong in project management, teamwork and have the right experience for the job, then apply for the position of Customer Experience Professional at Honeywell today!
Join a team recognized for leadership, innovation and diversity The future is what you make it!
Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will process orders including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies. You will act as a change agent and look for ways to improve Customer Care processes.
Key Responsibilities Processing Returns Customer Invoicing Deliver Forecast Reports Order Processing YOU MUST HAVE High School Diploma 0-2 years of experience in the field or in a related area WE VALUE A broad knowledge of principles and best practices in (customer service) Customer Service/ Call Center experience Excellent team and communication skills An ability to take initiative and work with limited direction An ability to influence at the operational level Additional Information JOB ID: HRD198889 Category: Customer Experience Location: 1944 E Sky Harbor Circle,Phoenix,Arizona,85034,United States Nonexempt Due to US export control laws, must be a US citizen, permanent resident or have protected status. Global (ALL)
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Benefits of working as a Customer Experience Professional in Phoenix, AZ:
? Excellent benefits
? Advancement opportunities
? Competitive salary
