Customer Experience Analysts

Prioxtel Virtual Solutions is currently seeking agents for Customer Experience Analysts.

To assess the quality of customer service provided by various companies. We are looking for exceptional independent contractors to work part-time from home. You will have the flexibility to set your own schedule and work on assignments at your convenience. You will be contacting companies based on general assignments. You WILL NOT be required to make any purchases, commitments or provide personal information.

You will set your own schedule, so you are able to work anytime that fits YOUR schedule.

Responsibilities Successfully complete a test call

Call all companies provided via assigned lists

Evaluate the level of customer service provided by answering representative

Document detailed information of overall experience

Complete review submission form prior to the required deadline

Ensure that form is free of errors and misinformation

Pay Rate Pay Rate: $3.00 per call, up to $30.00 for completing 8 or more calls a week.

Requirements Minimum 6 months customer service experience, preferably call center related

Moderate level of computer knowledge

Ability to work with minimal supervision

Must be self-directed and self-motivated

Strong listening skills

Accuracy

Efficiency

Excellent written and verbal communication skills

Technical Requirements Active Phone line (mobile)

Mobile Device capable of downloading applications

CPU (Intel or AMD) 2GHz processor (or equivalent)

Resolution of 1,280 x 720 (720p) or greater

Internet Explorer 9.0 or higher

Ready to embark on this exciting journey with us? Apply now and let's shape exceptional customer experiences together!