Customer Care Specialist - Work From Home

Job Description:

Huntington Ingalls Industries is currently seeking a Customer Care Specialist to work from home in Fort Worth, Texas. This is a part-time, entry-level position ideal for individuals who are resilient, independent, innovative, and possess strong leadership skills.

Responsibilities:- Provide exceptional customer service through various communication channels such as phone, email, and chat- Handle customer inquiries, issues, and complaints in a timely and professional manner- Assist customers with product information, orders, and returns- Collaborate with internal teams to address customer needs and concerns- Maintain accurate records of customer interactions and transactions- Stay up to date on company products, policies, and procedures- Contribute to a positive work environment and culture of inclusivity and belonging

Requirements:- High school diploma or equivalent- Strong communication and interpersonal skills- Ability to work independently and prioritize tasks effectively- Proficiency in computer skills and familiarity with CRM systems- Willingness to learn and adapt to new technologies and processes- Ability to work part-time hours, including evenings and weekends

Benefits:- Training and professional development opportunities- Employee discounts on company products- Free food during training sessions

Equal Opportunity Statement:Huntington Ingalls Industries is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing equal opportunities for all employees and applicants without discrimination.

Deadline to apply: ********

Join us and be a part of a team that values innovation, leadership, and the utmost care for our customers. Apply now to embark on a rewarding career as a Customer Care Specialist!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.