Customer Care Associate - Work From Home

Job Description:

CH2M Hill is seeking a motivated and experienced Customer Care Associate to join our team in Austin, Texas. This is a part-time position that allows you to work from the comfort of your own home. As an Associate Level position, we require a minimum of 4 years of experience in customer care or a related field.

Responsibilities:- Provide exceptional customer service to clients via phone, email, and chat- Handle customer inquiries, resolve issues, and ensure customer satisfaction- Maintain accurate records of customer interactions and transactions- Collaborate with team members to improve overall customer experience- Assist with special projects and initiatives as needed

Requirements:- Resilient and reliable personality traits- Strong communication skills and ability to problem-solve effectively- Experience with strategic planning and attention to detail- Proficiency in Microsoft Office and customer service software- High school diploma or equivalent required, Bachelor's degree preferred

Benefits:- Vision insurance- Profit sharing- Paid Time Off (PTO)

Working Environment:At CH2M Hill, we value creativity and innovation. As a Customer Care Associate, you will have the opportunity to unleash your creativity in a setting that celebrates and nurtures innovation.

Equal Opportunity Statement:CH2M Hill is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. All qualified applicants will receive consideration for employment. Apply now to join our team!

Deadline to apply: ******** How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.