Customer Care Assistant - Remote Work

Job Description:

Land O'Lakes is seeking a passionate and reliable Customer Care Assistant to join our team on a part-time, remote basis. As an Entry Level position, no prior experience is required, making this an excellent opportunity for those looking to start their career in customer care.

Responsibilities:1. Handle incoming customer inquiries via phone, email, and live chat in a professional and efficient manner.2. Provide accurate information about products, services, and company policies.3. Assist customers with orders, returns, and exchanges.4. Resolve customer complaints and issues in a timely and effective manner.5. Maintain customer records and update information as needed.6. Collaborate with other departments to escalate and resolve complex customer issues.7. Uphold Land O'Lakes' commitment to exceptional customer service in every interaction.

Requirements:1. Passion for helping others and providing outstanding customer service.2. Reliability and punctuality in a remote work environment.3. Strong presentation skills to effectively communicate with customers.4. Ability to demonstrate leadership in challenging situations.5. Willingness to learn and adapt to new processes and technologies.6. Proficiency in Microsoft Office and other basic computer skills.

Benefits:- Medical coverage- Disability insurance- Free food

Working Environment:At Land O'Lakes, we foster transparency and open dialogue for effective communication at all levels. Our team values collaboration, innovation, and a positive work culture that encourages personal and professional growth.

Deadline to apply: June 7, 2024

Equal Opportunity Statement:Land O'Lakes is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.