Customer Care Assistant

Job Description:

As a Customer Care Assistant at Procter & Gamble in New York City, New York, you will be responsible for providing exceptional customer service to our clients. Your main responsibilities will include addressing customer inquiries, resolving complaints, processing orders, and ensuring customer satisfaction. You will also be responsible for maintaining accurate customer records, monitoring customer feedback, and collaborating with other departments to improve overall customer experience.

Requirements:- Minimum of 4 years of experience in customer service- Strong communication and interpersonal skills- Ability to multitask and prioritize tasks effectively- Motivated and hardworking individual with a strong commitment to customer satisfaction- Demonstrated leadership and project management skills- Ability to work in a fast-paced environment and adapt to changes quickly- Proficiency in Microsoft Office Suite and customer relationship management software

Benefits:- Travel opportunities for top performers- Disability insurance- Paid sick leave- Competitive salary and benefits package

Working Environment:At Procter & Gamble, we prioritize quality in all aspects of our work, products, and services. We value diversity and inclusion, and we are committed to creating a welcoming and supportive work environment for all employees.

Deadline to apply: June 12, 2024

Equal Opportunity Statement:Procter & Gamble is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.