Join us in pioneering breakthroughs in healthcare. Foreveryone. Everywhere. Sustainably.Our inspiring and caring environment forms a globalcommunity that celebrates diversity and individuality. We encourage you to stepbeyond your comfort zone, offering resources and flexibility to foster yourprofessional and personal growth, all while valuing your unique contributions. Apply now for the position of Customer AccountLifecycle Analystto manage a territory's asset records for thelifecycle of the contract and/or T&M service events to ensure accuratebooks and records and enhance customer satisfaction. This is a hybrid position in our Cary, NC orMalvern, PA office.Your Role: You will own the order-to-invoice relationshipwith external customers for asset, service contract and T&M events.You will lead improvement and digitalizationprojects within the organization leveraging tools like Robotic ProcessAutomation, PowerBI, and Winshuttle.You will collaborate with Collections departmentas needed to facilitate payment from customers for disputed invoices.You will conduct and support problem researchusing CAPA processes and RCCA (Root Cause & Corrective Action) tools andmethodologies.You will understand IFRS rules and researchbooking activity to determine appropriate action to resolve discrepancies.Your Expertise: We will consider all levels of experience (BS/BAin business or related field preferred).Experience with process improvement,digitalization, project management or similar functions.Analytical skills, with ability to apply problemsolving techniques, creativity, and critical thinking to drive continuousimprovement.Understanding of basic accounting and financeprinciples.Ability to work with business analytics tools,conduct data analysis and recommend solutions.Proficient with MS Office tools (Excel required;PowerApps preferred)Strong interpersonal skills and ability tocommunicate and work with all organizational levels.Who we are:We are a team of more than 71,000 highly dedicatedHealthineers in more than 70 countries. As a leader in medical technology, we constantlypush the boundaries to create better outcomes and experiences for patients, nomatter where they live or what health issues they are facing. Our portfolio iscrucial for clinical decision-making and treatment pathways.How we work:When you join Siemens Healthineers, you become one in aglobal team of scientists, clinicians, developers, researchers, professionals,and skilled specialists, who believe in each individual's potential tocontribute with diverse ideas. We are from different backgrounds, cultures,religions, political and/or sexual orientations, and work together, to fightthe world's most threatening diseases and enable access to care, united by onepurpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere.Sustainably. Check our Careers Site at https://jobs.siemens-healthineers.com/careers As an equal opportunity employer, we welcome applicationsfrom individuals with disabilities.We care about your data privacy and take compliance withGDPR as well as other data protection legislation seriously. For this reason,we ask you not to send us your CV or resume by email. Please createa profilewithin our talent community and subscribe to personalizedjob alert that will keep you posted about new opportunities.To all recruitment agencies:Siemens Healthineers' recruitment is internally managed,with external support permitted only when a qualified supplier has establisheda formal contract with us. Unsolicited candidate submissions and referrals,absent a current supplier contract, do not establish consent and are ineligiblefor fees. We delete and destroy unsolicited information, thus, would recommendyou refrain from any such practices. Your adherence to our policies isappreciated.Equal Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.Reasonable AccommodationsIf you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accomodation for disablity form If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more,Click here.Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more,Click here.California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, clickhere.
