We are on the lookout for a reliable CSR/Dispatcher to join our high calibre team at P.E.A.C.H. Teams in Kent, WA.
Growing your career as a Full Time CSR/Dispatcher is an awesome opportunity to develop key skills.
If you are strong in problem-solving, attention to detail and have the right personality for the job, then apply for the position of CSR/Dispatcher at P.E.A.C.H. Teams today!
Job Description – DISPATCHER
We are the market leaders and looking for our employees to grow in the future and move up the ladder. We are a very aggressive and growing company. We want only the very best and very motivated.
With generations of experience delivering the highest quality service available to our thousands of customers, DEAR Services, Plumbing, Heating, Cooling, Electric, Drain & Sewer is fully dedicated to maintaining its position as Washington's #1 rated service company. We are A+ rated by the BBB and have received Angie's List's Super Service Award. DEAR Services delivers Service You Can Trust!
Why join our team?
Plenty of advancement opportunities Paid Training Paid vacations AND birthdays Bonuses available on top of base pay We live by our core value "Great place to work -- All for one and one for all!" We are looking for highly professional and organized dispatchers for our fast-paced business. The primary function of the dispatcher is to organize, prioritize and equally divide the incoming customer orders to available Field Technicians. May handle service calls from customers. Utilizes customer service training to educate and assist customers in choosing service and products. Follows company training to ensure prompt and accurate dispatch of incoming orders. This position is aware of the importance of Field Technician incentive programs and ensures fair and equitable distribution as well as proper documentation of work.
All DEAR Services employees must be willing to follow our core values:
Safety First For Our Family and Theirs – Think Twice, Act Once
Delivering WOW Through Service – Exceeding Every Customer's Expectations
Demonstrate Highest Level of Integrity – Doing the Right Thing Even When No One is Watching
Great Place to Work – All for One and One for All
Requirements Requirements: Must be able to have flexible availability including weekends and some nights. Must have strong communication skills, including a pleasant phone demeanor. Must have practical experience in dispatching and the methodology behind efficient practices in dispatching. Must be able to work with technicians to ensure the highest level of customer satisfaction and technical correctness of the completed job. Must be able to utilize phone, cell phone, text, email and internet at a high level of expertise. Must be motivated to work independently and multi-task. Benefits Benefits: Medical Insurance Vision / Dental insurance options Life & Disability Insurance Overtime Available Paid training time Paid holidays and vacations (PTO starts after 90 days and grows from there) Paid Wellness Days Benefits of working as a CSR/Dispatcher in Kent, WA:
? Opportunity to Make a Difference
? Company offers career progression opportunities
? Attractive packageCompetitive Pay
