Credit Specialist (Tier Ii) Credit Specialist (Tier Ii)

Job Description:

Mitigates credit risk exposure by completing reviews of incoming clients utilizing Clients payroll services.

Provides advanced client service and technical product support to our internal and external partners.

Ensures timely and accurate problem resolution while mitigating risks. Reviews and approves or denies credit authorizations payments or termination decisions up to $100,000 to mitigate potential risk and ensure the best financial decision is implemented for the client as well as Client.

Prepares recommendations to management on items exceeding $100,000. Conducts credit reviews on new Payroll clients.

Reviews and interprets credit reports (Equifax, Experian) and financial trade and public record data as necessary to assist in the credit decision making process.

Identify and research potentially fraudulent clients and escalate all positive matches to a supervisor and the fraud investigations group.

Conducts daily reviews of incoming clients to determine potential matches to previous clients that have been terminated for non-payment of payroll or invoice amounts.

Removes clients from the Clients services when required. Diffuses difficult client concerns and notifies management of critical situations to ensure the best solution is implemented for the client as well as client.

Researches and resolves product and service issues from the field and our clients and ensures the accuracy and integrity of financial transactions input into the product systems.

Participates in product related projects or training sessions to ensure area of responsibility is represented.

Develops and maintains knowledge of all product offerings regulatory changes policy changes and industry developments.

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