This position can be remote from anywhere in the USA. OVERVIEW Act as the single point of coordination relocation services to transferees based on the client's relocation policy. Services and related benefit consultation provided by the Relocation Consultant may include home marketing, home sale, home purchase, temporary or rental home finding, lease cancellation, and household goods movement. The Mobility Advisor works in the best interest of the transferee and client with the highest commitment to outstanding service and delivering an exceptional experience to the transferring employee.
Contact the relocating employee to review policy for services authorized by the client. Perform "needs assessment" for each relocating employee to assist in coordinating authorized services Manage all exceptions and maintain communication with the corporate client on transferee issues, resolution, policy administration and ideas for improvement. This function could also include quarterly and year to date reports, daily or weekly contact with the corporate client. Follow up with suppliers to ensure seamless delivery of services resulting in the best experience possible. Coordinate origin home sale closing dates, temporary housing needs, and home purchase closing dates. Effectively communicate and manage caseload maximizing efficiency while connecting with each transferring employee. Complete required audits to ensure compliance with IRS guidelines Ensure integrity of all data for each assignment in the Bristol system and understand ramifications to other departments if data is missing. Assist other mobility advisors, attending team meetings, ongoing training, client presentations and general assistance when needed. Requirements Bachelor's degree (B.S. or B. A.) or equivalent work experience required; Minimum of two years of Relocation and/or Real Estate experience is required; Previous experience with home sale, reviewing BMA's, marketing, inspections, appraisals and equity funding Strongly Preferred; Intermediate Computer Skills in Word and Excel; Proven track record of providing superior customer service in all aspects of a customer's relocation experience Benefits We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation, an extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.
Compensation & Benefits
Unlimited paid time off Medical, Dental and Vision Benefits FSA & HSA accounts 401k with 25% match Life and personal accident insurance Adoption assistance Tuition reimbursement Employee assistance program Marketplace for personal shopping discounts
