The Content Management Coordinator/Master Data Specialist verifies and enters all Customer Master, Material Master Vendor Master, Product and Pricing Information for TAA, L&R and select GRC Businesses and organizes various reporting requirements related to new and changed master data information. The Master Data Specialist must thoroughly understand the design of the customer master, material master, product and pricing files in order to ensure the accuracy of the data and functionality of the system. The Master Data Specialist will maintain, analyze, make system /process recommendations and complete all Master Data centralized functions. The Master Data Specialist must maintain a high level of customer service with Finance, Product, Sales, Sales Ops, Order Management, Customer Service and support leaders within the Business Transformation Team.
Essential Duties and responsibilities
The SAP Master Data Specialist verifies and enters all Customer Master, Material Master Vendor Master and Pricing Information for TAA and Select STEP Orgs and organizes various reporting requirements related to new and changed master data information
The MDS must thoroughly understand the SAP design of the customer master, material master and pricing files to ensure the accuracy of the data and functionality of the system
Coordinates new product introduction and ensures master data coding conventions are applied as it relates to proper configuration within SAP and product availability
Input data into the SAP/Informatica system for new/existing products and make necessary changes to existing SAP data for current products
Review and resolve the match and merge queue for the consolidated customer record
Review and resolve the match and relate queue for linking customer records to entity records
Identify and correct data quality issues for incoming customer records
Manage relationship and legal hierarchies to support downstream BI and analytics
Resolve data conflicts from source systems escalating issues when needed
Work with GBS to implement new business rules in MDM
Trouble-shoot production issues, and if appropriate make necessary corrections to the associated master data setup, with the goal of avoiding future issues
Assist in establishing best practices, policies and Sop's for customer master data maintenance and monitoring
Provide guidance and recommendations to business units to enhance the quality of customer, material, vendor and pricing master data
Participate in Master Data activities for customer, vendor, product and pricing setup
Assist in process improvement initiatives by working across technical teams to enhance the systems, processes and controls to ensure effective development, monitoring, and support is in place
Educate employees in the system, create training materials and standard operating procedures
Report on internal compliance related to master data
Monitor work queue for execution requirements
Job Qualifications
Education:
Preferred: Bachelor's Degree in in related field, or relevant experience working within Master Data or IT Verticals
Experience
:
Minimum 1 to 3 years broad Information Technology experience
SAP experience required
(preferably SAP ERP)
Experience using Microsoft Excel and broader Microsoft Office suite
Strong work-organizational skills with attention to detail and demonstrated abilities to prioritize workload and work independently
Excellent communication skills (verbal and written) and interpersonal skills to effectively interface with various functional groups within the organization
Ability to work under pressure and use good judgment
Strong analytical skills
Strong results focus and goal achievement skills
Detail oriented with strong analytical, time management and problem-solving skills.
Ability to work well in a team.
ABOUT WOLTERS KLUWER & ITS SUBSIDIARIES
Founded in 1836, Wolters Kluwer (www.wolterskluwer.com) is a market-leading, global information services company focused on professionals in the legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare markets. It enables legal, tax, finance and healthcare professionals to be more efficient and effective by providing information, software and services that deliver vital insights, intelligent tools, and the guidance of subject matter experts.
Headquartered in Alphen aan den Rijn, the Netherlands, Wolters Kluwer is organized around four customer facing global divisions: Legal and Regulatory, Tax and Accounting, Financial and Compliance Services, and Health. The company employs nearly 19,000 professionals around the world and supports customers in 150 countries. Wolters Kluwer has operations in 40 plus countries across Europe, North America, Asia Pacific and Latin America.
Wolters Kluwer had 2013 annual revenues of €3.6 billion or US$4.6 billion. Revenues are generated from emerging markets (5 percent), Europe (39 percent), and North America (54 percent).
Wolters Kluwer U. S. Corporation and select subsidiaries, divisions, customer/business units are a government contractor/subcontractor. As such, it shall abide by the requirements of 41 CFR §§ 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities.
For more information about our products and organization, visit www.wolterskluwer.com, follow @Wolters_Kluwer on Twitter, or search for Wolters Kluwer videos on YouTube.
EQUAL EMPLOYMENT OPPORTUNITY
Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions, customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
INFORMATION
For any assistance with your application for this job opening, please call the HR Source at (888) 495-4772 or email ******** . TTY is also available at 888 (4985) 4771
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities and requirements.
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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