Contact Center Representative - Remote Work

Realogy Holdings is seeking a dynamic and motivated Contact Center Representative to join our team on a part-time remote basis in Indianapolis, Indiana. As an Associate Level professional with at least 2 years of experience, the ideal candidate will possess a high level of energy and resourcefulness, along with strong soft skills in research and time management.

Responsibilities:- Respond to incoming customer inquiries via phone, email, or chat in a timely and professional manner- Provide accurate information and assistance to customers regarding products or services- Conduct research to resolve customer issues or escalate to appropriate departments- Manage and prioritize multiple tasks efficiently- Maintain detailed and accurate records of customer interactions

Requirements:- 2 years of experience in a customer service or contact center role- Excellent communication skills, both written and verbal- Strong problem-solving skills and ability to think on your feet- Proficient in using CRM software and other customer service tools- Ability to work independently and as part of a remote team- Energetic and resourceful personality traits- Strong research and time management soft skills

Benefits:- Free accommodation- Life insurance- Dental insurance

Working Environment:At Realogy Holdings, we value curiosity and encourage our employees to question the status quo in order to fuel innovation and growth. Our remote work environment fosters collaboration and flexibility, allowing employees to thrive in their roles.

Deadline to Apply: June 10, 2024

Equal Opportunity Statement:Realogy Holdings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating an inclusive and diverse workforce where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.