Contact Center Representative - Remote Work

Job Description:

Oscar Health is seeking a Contact Center Representative to join our team for remote work in Fort Worth, Texas. This part-time position is perfect for individuals looking to gain entry-level experience in the healthcare industry.

Responsibilities:- Handle inbound and outbound calls in a fast-paced contact center environment- Assist customers with inquiries, resolving issues, and providing exceptional customer service- Utilize strategic planning and creativity to find solutions to customer problems- Maintain a high level of energy and resourcefulness throughout the workday- Build strong connections with customers and colleagues, treating everyone like family- Participate in training and professional development opportunities provided by the company

Requirements:- 1 year of experience in customer service or a related field- Energetic and resourceful personality traits - Strong strategic planning and creativity skills- Ability to work remotely and independently- Excellent communication and problem-solving abilities- Proficiency in using technology and call center software- High school diploma or equivalent

Benefits:- Life insurance- Company transportation- Training and professional development opportunities- A supportive and inclusive working environment where colleagues are treated like family

Equal Opportunity Statement:Oscar Health is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, national origin, disability, or any other protected status. We value diversity and encourage all qualified individuals to apply for our positions.

Deadline to apply: June 12, 2024.

Don't miss this opportunity to join a dynamic team and make a difference in the lives of our customers. Apply now to become a Contact Center Representative with Oscar Health.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.