Contact Center Representative

Job Description:

Emerson Electric is seeking a Contact Center Representative to join our team in San Diego, California. As a part-time Associate Level employee, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities:1. Answering incoming calls and responding to customer inquiries in a professional and timely manner.2. Resolving customer complaints and issues efficiently and effectively.3. Providing product information and guidance to customers.4. Processing orders and tracking shipments.5. Collaborating with other departments to ensure customer satisfaction.6. Maintaining accurate records of customer interactions and transactions.7. Adhering to company policies and procedures at all times.

Requirements:1. Minimum of 4 years of experience in a customer service or call center role.2. Strong communication skills and the ability to effectively interact with customers.3. Driven and hardworking attitude.4. Excellent cooperation and teamwork skills.5. Attention to detail and ability to multi-task.6. Ability to work in a fast-paced environment.7. Proficiency in Microsoft Office and CRM software.

Benefits:1. Free food provided during shifts.2. Travel opportunities for training and conferences.3. Free accommodation for out-of-town employees.4. A working environment committed to environmental responsibility and sustainable practices.

Equal Opportunity Statement:Emerson Electric is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: ********

We look forward to welcoming a driven and hardworking individual to our team at Emerson Electric. Apply now to join our team!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.