Delaware North Sportservice is hiring part-time seasonal Concessions Supervisors to join our team at Busch Stadium in Saint Louis, Missouri . As a Concessions Supervisor, you will be responsible for leading the team to provide prompt, professional service to guests. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Pay Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
Delaware North operates concessions, premium dining, retail, and restaurants at Busch Stadium, home of the St. Louis Cardinals, and has been the hospitality partner since 1953. Our culinary team creates menu items for all tastes – from ballpark staples and St. Louis classics to fine dining and signature dishes.
Assign duties to scheduled staff. Perform some service tasks, such as assisting guests, stocking shelves, counting inventory, and cashier duties when necessary. Investigate and resolve complaints regarding food quality, service, or accommodations. Review work procedures and operational problems to determine ways to improve service, performance, or safety. Assist Concessions Manager with staff training and compliance. Monitor daily and hourly cleaning. Manage labor and profit loss. Ensures proper cash handling and tip record-keeping for the shift. Ensure associates are kept informed of any changes in policies or events. Other duties as assigned. Experience working in a restaurant. At least two years of supervisory experience preferred. Must be self-motivated, able to work without direct supervision, and eager to be challenged and initiate projects and opportunities. Must be able to implement rules and direct staff. Excellent communication skills, written and verbal. Excellent customer service and employee relations skills. A true desire to satisfy the needs of others in a fast-paced environment. Standing and walking for the entire length of shift.
Frequently required to reach up to 6-7 feet, twist at the waist, bending, and squatting. Pushing and pulling occasionally, to move equipment, stock, mops, and brooms. Exposed to outdoors and variable temperatures.
