Community Center Customer Service Representative

Job summary
Performs intermediate, skilled clerical and customer service workAssists with a variety of office and administrative tasksInteracts with the general public
Job seniority: entry level
Responsibilities
• Makes quality customer service a priority• Provides administrative support• Relays accurate and current information to the public• Facilitates program and membership registration processes• Fields complaints from patrons• Responsible for cash register and transactions• Maintains cleanliness and order in the workspace• Maintains a safe environment• Assesses data entry errors and makes corrections• Handles special projects and tasks
Requirements
• General knowledge of office practices, procedures, and equipment• General knowledge of business English, spelling, and arithmetic• Ability to keep office records and prepare accurate reports• Ability to work independently and organize work• Skill in using personal computer equipment and office software• Ability to establish and maintain effective relationships• Flexibility to work varying shifts
Key Skills Needed
• Customer service• Administrative support• Communication• Organizational skills• Computer skills