Communications/Reservationist Planner

As a Remote Communications/Reservationist Planner for Travel, you will play a vital role in coordinating travel reservations and managing client communications. Your responsibilities include:
Reservation Management: Handle travel reservations, including flights, accommodations, transportation, tours, and activities, ensuring accuracy and timeliness.
Client Communications: Communicate with clients via phone, email, and chat to assist with travel inquiries, bookings, modifications, and provide excellent customer service.
Travel Coordination: Work closely with travel vendors, partners, and team members to coordinate travel logistics, resolve issues, and ensure a seamless travel experience for clients.
Sales Support: Assist with sales efforts by promoting travel packages, upselling additional services, generating leads, and maximizing commission opportunities.
Documentation and Reporting: Maintain detailed records of client communications, reservations, payments, and other relevant information. Generate reports as needed.
Customer Relationship Management: Build and maintain strong relationships with clients, addressing their needs, preferences, and feedback to enhance the overall travel experience.
Requirements: Previous experience in travel reservations, customer service, or a related role. Excellent communication, interpersonal, and organizational skills. Proficiency in travel booking systems, CRM software, and Microsoft Office Suite. Ability to multitask, prioritize tasks, and work efficiently in a remote environment. Sales-oriented mindset with a focus on achieving sales targets and maximizing commission opportunities. Benefits: Remote work opportunity with flexible hours. Commission-based compensation structure with earning potential up to $65,000 annually. Opportunity to work with a reputable company with years of experience in the travel industry. Professional development and growth opportunities within the company.