Collision Csr

Job summary
Collision CSR positionHybrid remote location in Stafford, TXProviding exceptional customer experience
Job seniority: entry level
Responsibilities
• Ensure consistent execution of WOW plan• Schedule appointments for vehicle repair• Obtain necessary repair authorization documentation• Prepare RO work packet• Record all communication with customers and insurance partners• Confirm car rental information• Manage ARMS system• Perform administrative support for the Repair Facility Team
Requirements
• High School Diploma or GED• Minimum 1 year experience in a similar role• Preferred 1 year in an auto body or similar work environment• Strong multitasking ability• Attention to detail and accuracy• Knowledge of office equipment and basic computer skills• Good oral and written communication skills• Valid driver's license
Key Skills Needed
• Multitasking• Attention to detail• Strong sales drive• Exceptional customer service• Basic computer skills
Benefits
• Competitive Pay Plans• Medical, Prescription Drug, Dental & Vision Insurance• 401(k) Retirement Plan with company match• Employer Paid Short-Term Disability & Life Insurance• Paid Vacation & Holidays• Continuing Education Opportunities