Actively Hiring Collision Center Service Writers! Elevate your customer service prowess to new heights with our client. We're on the lookout for a driven Collision Center Service Writer to become the friendly face of our collision center. Dive into a role where you'll be the go-to expert, ensuring each customer's repair journey is seamless and stress-free.
Key Responsibilities: Extend a warm welcome to customers upon their arrival at the collision center, meticulously gathering details about their repair requirements. Partner closely with our skilled technicians to assess vehicle damages, crafting precise repair estimates. Act as a liaison with insurance companies, orchestrating smooth claims processing and approvals. Keep our valued customers in the loop regarding the progress of their repairs, swiftly addressing any concerns that may arise. Maintain impeccably organized records documenting repairs, estimates, and customer interactions. Champion our unwavering commitment to delivering unparalleled customer service and satisfaction. Desired Qualifications: Previous experience in customer-facing roles, particularly within the automotive sphere, is highly regarded. Possess exceptional communication skills, adept at fostering positive interpersonal connections. Thrive in dynamic, team-centric environments, exhibiting adaptability and a can-do attitude. Proficiency in navigating various computer software is a must, with a readiness to acquire new skills as necessary. Familiarity with collision repair processes and insurance protocols is considered a valuable asset. Perks & Benefits: Enjoy a competitive hourly wage ranging from $25 to $30, reflective of your expertise and dedication. Embrace a comprehensive benefits package encompassing health, dental, and vision coverage, prioritizing your well-being. Revel in paid time off and company holidays, striking the perfect work-life balance. Secure your financial future with our 401(k) retirement savings plan, complemented by a company match. Seize ongoing training and development opportunities tailored to enhance your professional skills and growth. Ready to embark on a fulfilling career journey with a company that truly values your unique talents and unwavering dedication? Take the first step and apply today!
