We are hiring a remarkable Collections Representative to join our amazing team at Marine Credit Union in La Crosse, WI.
Growing your career as a Full Time Collections Representative is an incredible opportunity to develop excellent skills.
If you are strong in cooperation, leadership and have the right mindset for the job, then apply for the position of Collections Representative at Marine Credit Union today!
Position Summary:
Responsible for daily contact of past due MCU relationships , with a focus on problem resolution, minimizing losses and maximizing relationships for Marine Credit Union. CDR s must ensure a high level of service to our members and adhere to strict compliance with Federal and S tate laws and regulations relating to credit and collections.
Major Duties and Responsibilities:
Contact daily assigned collection routes and continue until worked to completing Document relationships and problem resolutions using the quality collection principles Develop and implements strategies to fully resolve past due balances. Research and skip trace of past due members in order to make contact S trict adherence to all regulatory and legal compliance with Federal and State credit and collection laws. Identify delinquent accounts and establish prioritie s for taking action to repossess, foreclose, and take possession of collateral security in order to reduce losses. Mail legal documents and notices in compliance with state and federal regulations Audit repossession documents for completeness and accuracy, and identify trends and issues. Monitor b ankruptcy payments and initiate modification according to MCU policy & procedures. Effec tively liaise with regional, district and branch managers on collection activities . Ensure each member is treated with dignity and respect and receives quality member service. Represent MCU in litigation related to collection activities. Other duties as assigned Expectations:
Provide exceptiona l service to both internal and external customers. Abide by all applicable Marine Credit Union policies, procedures, and regulations. Build professional working relationships with MCU employees and external vendors. Continually seek functional p rocess improvement s . Successfully execute on work priorities as directed by Executive Management. Knowledge, Skills, Experience:
Minimum of 1 year knowledge of effective Collection experience preferred including repossession , judgement and garnishment, preferably in a credit union or retail bank. In depth k nowledge of current federal and state rules and regulations regarding credit and collection activities. Experience working in a process-oriented environment with importance placed on attention to detail. Previous consumer lending experience is a plus. Education:
Bachelors Degree in business related field is preferred but not required .
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Benefits of working as a Collections Representative in La Crosse, WI:
? Company offers great benefits
? Opportunities to grow
? Competitive salary
