Cloud Services Engineer (Linux/Kafka/Redis/Elastic)

You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold ourthings we value and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside versatile engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills current and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.About American Express Cloud Engineering:Cloud Engineering provides a comprehensive platform that enables business critical applications to have Faster Time-to-Market for American Express. Cloud Engineering offers dynamic rapid code-to-development models and services such as Platform-as-a-Service, Infrastructure-as-a-Service, DB-as-a-Service, Analytics-as-a-Service, Messaging-as-a-Service, CICD Pipelines, etc. for application developers in a hybrid cloud environment.American Express is building an exciting Hybrid Cloud platform and is in search of innovative and critical thinking engineers to build our Hybrid Cloud Platform environment. This position will report intothe xPaaS Services Cloud Engineering team within the Cloud Engineering organization.In this Engineer role, you will be part of a versatile team responsible for building scalable, secure, and highly available Cloud based Services such as Redis, Kafka, Elastic, Spark, Cassandra, and GridGain on Private and Public cloud providers.How will you make an impact in this role?With your core understanding of Linux, clustering, and networking, you will have an emphasis on ensuring all services are highly available and scalable, using both Open Sourced and vendor provided products.Become a domain expert in two or more of the following: Redis, Kafka Spark, GridGain, Elastic or Cassandra and their public cloud service equivalentsGain a solid understanding of Cloud Principles and container-based platforms like Docker, Kubernetes, and Redhat OpenShift to support our customer's use of Cloud ServicesDevelop Terraform programming scripts for automating installation and configuration of various managed services offering resources & its components in public and private cloud environmentsIntegrate Observability tools like Splunk, Prometheus and ELK.Build scripts using Linux scripting, Python, and configuration languages like YAML/JSONCombine your expertise and detailed and rational root cause analysis skills to find opportunities to build things faster and betterProvide engineering advanced support as needed to back up our operational support teams including resolving performance issues with virtualization and containerized environmentsQualifications:Overall 5+ years of Technology relevant experience with 2-3 years of relevant engineering experienceDemonstrated professional expertise in a large Fortune 100 company running an IT Production Operation at scale including Infrastructure (Servers, Network, Storage, Security) and deployment of highly available Applications (Distributed, Middleware, Databases across all tiers)Experience working within an Agile led team for rapid and continuous development of work productsA knowledge of integration with public cloud managed services in AWS/GCP/AzureStrong experience in Linux functionalities/features and system administrationDemonstrated working knowledge of high availability and Disaster Recovery implementationsStrong knowledge of virtualization management in VMwareBachelor's degree in Computer Science, Computer Engineering, or equivalent work experienceStrong Passion for learning new technologies, particularly in the cloud computing infrastructure areaDesirable experiencePrivate or Public Cloud management and administrationValidated diagnostic and service restoration skills.Excellent interpersonal and customer service skillsStrong English communication skills with the ability to work with customers in critical outage situations.Good written and verbal communication and presentation skillsAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold ourthings we value and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside versatile engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills current and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.About American Express Cloud Engineering:Cloud Engineering provides a comprehensive platform that enables business critical applications to have Faster Time-to-Market for American Express. Cloud Engineering offers dynamic rapid code-to-development models and services such as Platform-as-a-Service, Infrastructure-as-a-Service, DB-as-a-Service, Analytics-as-a-Service, Messaging-as-a-Service, CICD Pipelines, etc. for application developers in a hybrid cloud environment.American Express is building an exciting Hybrid Cloud platform and is in search of innovative and critical thinking engineers to build our Hybrid Cloud Platform environment. This position will report intothe xPaaS Services Cloud Engineering team within the Cloud Engineering organization.In this Engineer role, you will be part of a versatile team responsible for building scalable, secure, and highly available Cloud based Services such as Redis, Kafka, Elastic, Spark, Cassandra, and GridGain on Private and Public cloud providers.How will you make an impact in this role?With your core understanding of Linux, clustering, and networking, you will have an emphasis on ensuring all services are highly available and scalable, using both Open Sourced and vendor provided products.Become a domain expert in two or more of the following: Redis, Kafka Spark, GridGain, Elastic or Cassandra and their public cloud service equivalentsGain a solid understanding of Cloud Principles and container-based platforms like Docker, Kubernetes, and Redhat OpenShift to support our customer's use of Cloud ServicesDevelop Terraform programming scripts for automating installation and configuration of various managed services offering resources & its components in public and private cloud environmentsIntegrate Observability tools like Splunk, Prometheus and ELK.Build scripts using Linux scripting, Python, and configuration languages like YAML/JSONCombine your expertise and detailed and rational root cause analysis skills to find opportunities to build things faster and betterProvide engineering advanced support as needed to back up our operational support teams including resolving performance issues with virtualization and containerized environmentsQualifications:Overall 5+ years of Technology relevant experience with 2-3 years of relevant engineering experienceDemonstrated professional expertise in a large Fortune 100 company running an IT Production Operation at scale including Infrastructure (Servers, Network, Storage, Security) and deployment of highly available Applications (Distributed, Middleware, Databases across all tiers)Experience working within an Agile led team for rapid and continuous development of work productsA knowledge of integration with public cloud managed services in AWS/GCP/AzureStrong experience in Linux functionalities/features and system administrationDemonstrated working knowledge of high availability and Disaster Recovery implementationsStrong knowledge of virtualization management in VMwareBachelor's degree in Computer Science, Computer Engineering, or equivalent work experienceStrong Passion for learning new technologies, particularly in the cloud computing infrastructure areaDesirable experiencePrivate or Public Cloud management and administrationValidated diagnostic and service restoration skills.Excellent interpersonal and customer service skillsStrong English communication skills with the ability to work with customers in critical outage situations.Good written and verbal communication and presentation skillsSalary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -Click here to view the "Know Your Rights" poster and supplement and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost, and applicable laws, American Express may provide visa sponsorship for certain positions