Under general supervision, is responsible for daily operations of the Orthodontic Business office in the Center for Advanced Dental Education (CADE); supervision and training of 3 Patient Coordinators and 1 Billing Representative; maintaining and monitoring patient accounts and records; performing billing and collection duties; interacting with patients/parents with financial and treatment concerns.
Responsibilities:
1) Overseeing patient processes, including appointments, contract set-up, insurance processing, posting of daily cash transactions and refunds.
2) Providing treatment fees, financial options and insurance coverage to prospective clients; explaining the clinic procedures involved in beginning treatment.
3) Assisting clinic and program director with patient assignment, resolutions of parent/patient/resident conflicts, patient treatment and status changes, clinic manuals, clinic charts and other documents.
4) Posting payments and reconciling daily cash handling procedures and deposit summary.
5) Processing of Daily and Monthly financial reports.
6) Reviewing of the Accounts Receivable and follow-up of delinquent accounts.
7) Direct supervision of Patient Coordinators and Billing Representative.
8) Organizing patient records and archives to comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) guidelines.
9) Other duties as assigned.
Knowledge, Skills, Abilities and Personal Characteristics
· Knowledge of office practices and procedures
· Knowledge of computers and dental software
· Knowledge of basic accounting and budgeting procedures
· Supervisory skills
· Interpersonal/human relations skills
· Strong verbal and written communication skills
· Organizational/planning skills
· Attentiveness to detail
· Ability to interact with the public in a polite and professional manner
· Ability to prioritize and delegate duties
· Ability to maintain confidentiality
Minimum qualification:
High School Diploma supplemented with five (5) years of related work experience. Bachelor's degree preferred.
About Saint Louis University
Saint Louis University(SLU) is a private, co-educational Jesuit university located in St. Louis, Missouri, United States. Founded in 1818 by the Most Reverend Louis Guillaume Valentin Dubourg SLU is the oldest university west of the Mississippi River. The University has campuses in St. Louis, Mo. and Madrid, Spain. SLU values academic excellence, life-changing research, compassionate health care, and a strong commitment to faith and service. For nearly 200 years, the University has gone beyond teaching facts and figures, encouraging students to form ideas and identities. Today, SLU students are nearly 14,000 strong. The University has invested vast resources to advance academic programs and enhance the student experience. SLU also is a major research institution where premier researchers tackle local and global challenges. And the University's commitment to community service has earned it national acclaim and bolstered its status as a character-building college.
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