Clinical Service Representative Ii

Job summary
Position is responsible for providing clinical office supportPrimary duties include greeting and registering patients, scheduling appointments, verifying insurance benefits and referrals, collecting co-paymentsOther responsibilities include reviewing schedule, preparing fee tickets, assisting with insurance questions, and sending out reminder cards
Job seniority: entry level
Responsibilities
• Greets patients, assisting with form completion, verifies insurance and demographic information• Collects co-pays, balances receipts and payments• Reviews schedule for new patients and updates• Calls patients with appointment time reminders and obtains insurance information and referral forms• Prepares, distributes, and collects fee tickets, reconciles with daily schedule• Schedules return patient appointments and patient testing, validates parking• May prepare patients' charts for daily appointments• Assists patients with insurance questions regarding billing process• Assists staff with sending out reminder cards and other scheduling duties
Requirements
• High school diploma or equivalent with two years of experience in a medical office setting or equivalent combination of education and experience• Basic Life Support certification must be obtained within one month of hire date
Key Skills Needed
• Demonstrated human relations and effective communication skills• Working knowledge of insurance, medical terminology, and computer skills
Benefits
• Up to 22 days of vacation, 10 recognized holidays, and sick time• Competitive health insurance packages• Free Metro transit U-Pass• Forgivable home loan for closing costs and down payment• Defined contribution Retirement Savings Plan starting at 7%• Wellness challenges, health screenings, mental health resources, mindfulness programs• 4 weeks of caregiver leave• Tuition coverage for employee and family• Full policies and eligibility details available on the website