Job Description:
PulteGroup, a leading home construction company, is seeking a part-time Client Support Representative to join our team in Chicago, Illinois. This position will be remote, allowing you to work from the comfort of your own home. We are looking for an Entry Level professional with at least 1 year of experience in customer service or a related field.
As a Client Support Representative, your responsibilities will include but are not limited to:- Providing exceptional customer support via phone, email, and chat- Resolving client issues and inquiries in a timely and professional manner- Collaborating with our sales and marketing teams to ensure a seamless client experience- Utilizing CRM software to maintain accurate records of client interactions- Providing insight and feedback to improve our client support processes- Working on special projects as needed
Requirements:- Resilient and driven personality traits- Strong presentation and project management skills- Excellent communication skills, both written and verbal- Ability to work independently and as part of a team- Proficiency with Microsoft Office suite and CRM software- High school diploma or equivalent required, Bachelor's degree preferred
Benefits:- Company equipment provided- Relocation allowance available for eligible candidates- Parental leave options for new parents
Working Environment:As a Client Support Representative, you will be working in a data-driven environment where decisions and strategic initiatives are informed by data analysis. You will have access to the tools and resources needed to excel in your role.
Equal Opportunity Statement:PulteGroup is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Deadline to apply: ********
Don't miss this opportunity to join a dynamic team and make a difference in the lives of our clients! Apply now to become our newest Client Support Representative.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.