Job Description:
PG&E Corp. is seeking a motivated and adaptable Client Support Officer to join our team in San Diego, California. As a part-time Associate Level position, the Client Support Officer will be responsible for providing exceptional customer service to clients and supporting the overall success of the company.
Responsibilities:1. Assist clients with inquiries, issues, and requests through various communication channels such as phone, email, and in-person meetings.2. Handle client escalations and resolve disputes in a timely and professional manner.3. Maintain accurate records of client interactions and transactions.4. Collaborate with internal teams to address client needs and provide solutions.5. Conduct strategic planning to improve client satisfaction and retention.6. Assist with administrative tasks as needed to support the Client Support team.7. Cultivate positive relationships with clients to foster long-term partnerships.
Requirements:1. Minimum of 2 years of experience in customer service or client support roles.2. Strong communication and interpersonal skills.3. Ability to work independently and as part of a team.4. Proficient in Microsoft Office Suite and CRM software.5. Bachelor's degree or equivalent experience preferred.6. Cooperates well with others and excels in strategic planning.7. Visa sponsorship available.
Benefits:1. Visa sponsorship for qualified candidates.2. Free food provided during shifts.3. Profit sharing opportunities.4. Cultivate a sense of ownership and responsibility at every level.
Equal Opportunity Statement:PG&E Corp. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.
Deadline to apply: May 18, 2024.
If you meet the requirements and are interested in joining our team as a Client Support Officer, please submit your resume and cover letter by the deadline. We look forward to reviewing your application.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
