Client Support Associate

Job summary
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills.Join our team as a Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.No matter your work background or experience level, we welcome you to apply!
Job seniority: entry level
Responsibilities
• Actively engage with clients• Confirm appointments• Follow up with past and potential clients• Distribute marketing materials• Keep clients engaged during wait times
Requirements
• Strong interpersonal and communication skills• Experience in a fast-paced retail environment• Basic computer proficiency and ability to troubleshoot• Prior customer service or sales experience preferred, but not required• Willingness to learn and grow in a customer-focused role
Key Skills Needed
• Interpersonal and communication skills• Fast-paced retail experience• Computer proficiency• Customer service• Sales
Benefits
• Medical & Prescription benefit option• Teladoc (Unlimited Teladoc sessions for you and your whole household for $13 per month)• Free Employee Assistance Program (EAP)• Corporate discount program• Opportunities for advancement• Free tax preparation training and PTIN registration• Free continuing tax education• Enrolled Agent materials and testing reimbursement• Discounted Friends and Family tax returns• Flexible work opportunities