Las Vegas Sands is seeking a part-time Client Support Associate to join our team in Austin, Texas. As an entry-level position, we require a minimum of 1 year of relevant experience, with a focus on customer service and support. We are looking for candidates who are resilient and adaptable, with exceptional research and analysis skills.
Responsibilities:1. Provide excellent customer support to clients via phone, email, and in-person interactions.2. Assist clients with troubleshooting technical issues and inquiries related to our products and services.3. Conduct research and analysis to identify trends and patterns in client support requests.4. Collaborate with internal teams to improve the overall client support experience.5. Maintain accurate records of client interactions and resolutions in our CRM system.6. Attend training sessions to stay up-to-date on product knowledge and industry trends.
Requirements:1. 1 year of customer service or client support experience.2. Excellent communication skills, both written and verbal.3. Ability to work independently and as part of a team.4. Strong problem-solving skills and attention to detail.5. Proficiency in Microsoft Office Suite and CRM systems.6. Bachelor's degree in Business Administration or related field preferred.
Benefits:1. Travel opportunities to attend industry events and conferences.2. Paid sick leave and medical coverage.3. Opportunity for career advancement within the company.4. Build strong relationships with colleagues, clients, and partners.
Equal Opportunity Statement:Las Vegas Sands is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Deadline to apply: May 29, 2024
If you meet the requirements and are passionate about providing exceptional client support, we encourage you to apply for the Client Support Associate position at Las Vegas Sands in Austin, Texas. Join our team and help us deliver top-notch service to our valued clients.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.