Client Support Assistant - Work From Home

Palantir Technologies is seeking a motivated and enthusiastic Client Support Assistant to join our team on a part-time, work-from-home basis in Denver, Colorado. As an Associate Level position, the ideal candidate will have at least 3 years of experience in customer service or a related field.

Responsibilities:- Provide exceptional customer support via phone, email, and chat- Assist clients with technical issues and troubleshooting- Maintain accurate records of client interactions and transactions- Collaborate with internal teams to resolve client issues in a timely manner- Stay up-to-date on product knowledge and industry trends- Conduct training sessions for clients as needed

Requirements:- Confident and hardworking personality- Excellent problem-solving skills- Strong adaptability to work in a fast-paced environment- Excellent communication skills- Ability to work independently and as part of a team- Proficiency in Microsoft Office suite- High school diploma or equivalent required, associate degree preferred

Benefits:- Dental insurance- Training & professional development opportunities- Disability insurance

As a Client Support Assistant at Palantir Technologies, you will be expected to uphold the highest standards of ethical conduct and integrity while providing top-notch customer service to our clients. If you are looking for a challenging and rewarding opportunity to grow your career in a dynamic and innovative company, we encourage you to apply by the deadline of June 7, 2024.

Equal Opportunity Statement:Palantir Technologies is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.